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REEL / Workspace

Contact & Support

Get help with your REEL account, projects, technical issues, or billing.

Send a support request

Tell us what you need help with and we’ll confirm that your message has been received.

How we can help

Use [email protected] for help with your account, billing, projects, uploads, storyboards, or general questions.

Adding a project title and a short description of what happened helps us get back to you with the right answer.

Account and billing

We can help with signing in, password recovery, subscriptions, invoices, and plan questions.

Projects and technical help

We can help with music videos, scripts, storyboards, uploads, generated shots, timelines, and final productions.